Are you involved in conflict conversations frequently?
People often feel uncomfortable leading challenging conversation topics out of fear that either the other party will become defensive or hostile or they are afraid that they won’t get the desired results.
Communicating difficult topics is easier to do once you learn:
- how you want to prepare yourself for the conversation
- what the other party has to get from you so that they trust you.
- how to come to an agreement even though you have different opinions about the topic
- how to ensure that the other party follows through with their agreements.